Guiding You Through the Estate Planning Process
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Sharing Documents Terms & Disclaimers
When Sharing Your Estate Plan DocumentsSharing documents allows you to designate individuals to access and view the estate planning documents created through your FastWill account. Those you share with will be able to view the documents and information, but they will not be able to make changes.By s...
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How FastWill Protects Your Information
How do you protect my personal information?We take extensive measures to ensure that all information is secured and protected! Your security is our priority, and we employ bank-level security measures to safeguard your data.What information does FastWill collect?The scope of information we collect f...
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Referring Friends and Family
We appreciate you sharing FastWill with your loved ones! You can gift 10% off an Estate Plan to friends and family by sending your referral link. Click here or follow the instructions below to access your referral link:1. Log into your account.2. Navigate to the Referrals section.3. Copy your unique...
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Contact Member Support
At FastWill, your peace of mind is our priority. That’s why we offer 24/7 live chat support: real people, ready to help you whenever you need it. Whether you have a question, need help navigating your account, or just want to double-check something, our Member Support team is always just a click awa...
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Refund Policy
30-Day Satisfaction GuaranteeWe stand behind everything we do and want you to be completely satisfied with the product and service you receive from FastWill. If you are unsatisfied with your purchase, please contact us within 30 days, and we will review your request.Please note that if you have util...
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Login Issues
To access your Estate Plan, you will need to reset your password. For instructions, please refer to our guide: How to Reset Your Password.Other Login IssuesOur Live Support can assist you in reviewing your account and troubleshooting any login issues you may be experiencing!
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How to Add a 'Legacy Contact' to Access Your Account
What is a legacy contact?A legacy contact is a person you designate to have read-only access to your FastWill account data and information after your death, contingent upon providing proof of death and identity.How does a designated legacy contact access account information?Upon your death, your des...
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How to Reset Your Password
If you can't remember your password, follow these steps to reset it:1. Click here to initiate a password reset.2. Enter your account email and click Submit.3. Check your inbox for an email with further instructions within a few minutes.4. If you don't see the email soon, be sure to check your spam o...
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How to Delete Your Account
Need to close your account? We're sorry to see you go, but we understand that circumstances change. Here’s how to request the deletion of your FastWill account information:1. Log into your account.2. Navigate to the Help or Support section.3. Find the option to request account deletion.4. Follow the...
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Changing From a Trust-Based to a Will-Based Estate Plan
If you initially purchased a Trust but now prefer a Will, our Member Support team is available to assist you! Just contact them for help with the transition.
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How to Add a Trust to Your Will-Based Estate Plan
How do I add a Trust to my Will?If you already have a will through FastWill and want to add a Trust, you can easily do this from your account. Adding a Trust is like an upgrade—it costs a bit more, but all the information you've already provided remains intact. You'll simply be adding extra document...
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How to Add a Promo Code When Purchasing an Estate Plan
If you have received a promo code, you can redeem the discount by following these steps:1. Log into your account and go to the Cart page.2. Enter the promo code in the Promo code box located in the Purchase summary section on the right side of the page.3. Click APPLY within the promo code box.4. Cli...
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How to Apply Your Referral Discount to a Plan
If you have a referral link from a friend, family member, financial advisor, or partnering organization, redeeming the discount when creating an account with FastWill is simple. Here’s how to do it:1. Click on the referral link you received.2. Select Get Started and choose the Estate Plan that fits...
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How to Add Documents for Your Spouse
After purchasing spousal documents and logging into your account, follow these steps:1. Click on the Summary tab in the left-hand menu.2. Find the Basics section on your Summary page.3. Click on your spouse's name listed under the "Married to" section.4. Click Save & Continue until you reach the...
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How to Review, Download, or Print Your Documents
This guide explains how to download your Estate Plan documents directly from the FastWill website. If you prefer to have your documents printed and shipped to you, please refer to this guide: How to Have Estate Plan Documents Shipped.How to Review, Download, or Print Your DocumentsOnce your order is...
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